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Visitor Relations

The Visitor Relations Unit was established in 1972 to handle visitor complaints. The Unit has taken a proactive approach to monitoring customer interactions and identifying corrective measures which industry partners can use to alleviate complaints. The Unit works closely with industry partners, especially in the immediate area of Prince George Dock. This includes the Straw Market, Braiding Centre, surreys, scooter rentals, and downtown merchants.

Interpreters Referral Service

Registry of Freelance Interpreters

The Foreign Language Unit of the Ministry of Tourism maintains a Registry of Freelance Interpreters in some 10 plus languages: Spanish, French, Italian, German, Mandarin Chinese, Russian, Portuguese, Dutch, Haitian Creole, Japanese, and Hindi. The Registry is constantly being updated and may expand to include other languages.

Gaming Board for The Bahamas

The Mission of the Gaming Board is to "protect the integrity of the Gaming Industry by keeping it free from the influences of organized crime; by assuring the honesty, good character and integrity of all licensed operators and employees; and to ensure that Gaming is conducted fairly and in accordance with the provisions of the Gaming Act (2014), the Gaming Regulations (2014), the Gaming House Operator Regulations (2014) and the Gaming Rules (2015)."

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Culinary Tourism Unit

Mission

To ensure that visitors to The Bahamas be afforded the opportunities to enjoy the wide variety of Bahamian produce and cuisine.

Vision

To increase the use of Bahamian produce in the preparation of dishes in all hotels and restaurants in The Bahamas and render service to food establishments in ongoing efforts to upgrade properties in terms of sanitation, service, product offering, presentation and pricing.